The thread title basically says it all:
What’s the difference between the Support and the General section?
I find it difficult to deside whether a question belongs in the Support or in the General section. Or more precisely I see the same type of questions asked in both sections.
As far as the Support section goes I think everything which is needed help on belongs in there (or in the related sub-category).
To me the description of the General section sounds more like actual tutorials or instructions on how to do certain things should be put in there (without somebody explicitly asking for them):
Creating websites with MODX, industry trends, tips, tricks, and howto topics.
Maybe there’s a major difference I am missing or there needs to be more clarification in the sections description. Would love to hear more input on this.