Unable to create new user

[egmund]

Summary

I created one user, but he can not log in. Tried to change password, clic save, not saved.
Tried to create another user - not saved.

Step to reproduce

This is a fresh install with the AI added - site in Danish
All newest versions - up to date.

[halftrainedharry]

There is a bug in MODX 3.1.1.
Maybe this is the reason why the changes won’t save:

3.1.1 Problem saving new / edited User

I’ve already raised an issue for this - but thought it might help others to mention it here. In 3.1.1-pl - when adding a new User and changing the Password Method to anything other than Let MODX generate a password - the radio button for Show the new password on screen becomes unchecked. In this state, saving the user is unsuccessful - but no notification is presented on screen so it feels like save was successful. [image] Making sure the “Show the new password on screen” radio button in ch…

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If you can’t log in, then the reason could also be, that the user doesn’t have the correct permissions.

[egmund]

Thanx Harry,
That was indeed the problem. User now successfully updated.