MODX package management system is broken?

Summary

Apologies if this has been mentioned elsewhere. I’ve noticed the MODX package management system is broken across all of my MODX sites at the moment (for both MODX 3.x and 2.x).

Step to reproduce

You can replicate this by going to Extras > Installer > Download Extras. Then search or select any Package/Extra.

Observed behavior

MODX 3.0.4-pl
Screenshot:

The error reads:

“A server error prevented this grid’s content from loading. Refer to your browser’s console, manager logs, and/or php server logs for more information.”

MODX Error Log:
[2023-12-04 15:47:21] (ERROR in MODX\Revolution\Transport\modTransportProvider::find @ /home/username/public_html/core/src/Revolution/Transport/modTransportProvider.php : 352) Could not load packages for search {"query":"FormIt","tag":"","sorter":false,"start":0,"limit":10,"dateFormat":"%Y-%m-%d","supportsSeparator":", ","provider":"1","action":"Workspace\/Packages\/Rest\/GetList","page":0}: Internal Server Error

MODX 2.8.6-pl
Screenshot: (available upon request, I can only upload one image to this post)

The error reads:

“An error occurred while connecting to the Provider: [[+error]]”

MODX Error Log:
[2023-12-04 15:46:41] (ERROR in modTransportProvider::find @ /home/username/core/model/modx/transport/modtransportprovider.class.php : 276) Internal Server Error

Expected behavior

I should expect to see the details of the extra I searched for, without errors.

Environment

MODX 2.8.6-pl and MODX 3.0.4-pl, both self-hosted MODX sites and MODX cloud hosted sites.

It looks like the issue got fixed.

Excellent, thanks for confirming that!

whats the fix? I have same issue 287 to 305

The original issue of this thread was probably caused by an error on the server, that supplies the API for the package repository ( → https://rest.modx.com/extras/) and not a problem with the local installation.

The “fix” was to wait until the team at modx.com fixed the issue with the API.

Do you still have problems connecting to the API, as I can’t reproduce any issues myself (at the time of writing)?