MIGX Stuck Loading When Adding Slide

Support
1

I created a migx Tv to handle slides, however when I try to add a slide to the tv, it gets stuck on “Loading…” with a spinning circle to the left of it. I have made plenty of migx TVs in the past, but have never run into this problem. Normally if there was an issue with the JSON, I would be told as such when trying to add a record. I reinstalled migx, but that did not fix the issue. Has anyone run into this problem before?

Screen Shot 2020-01-02 at 3.58.41 PM
Screen Shot 2020-01-02 at 3.58.41 PM1148×242 7.97 KB

Form Tabs JSON

[
    {
      "MIGX_id":7,
      "caption":"Slide",
      "print_before_tabs":"0",
      "fields":[
        {
          "MIGX_id":28,
          "field":"slide_type",
          "caption":"Slide Type",
          "description":"Image or Weather slide.",
          "description_is_code":"0",
          "inputTV":"slide_type",
          "inputTVtype":"radio",
          "validation":"required",
          "configs":"",
          "restrictive_condition":"",
          "display":"",
          "sourceFrom":"config",
          "sources":"",
          "inputOptionValues":"Image==1||Weather==2",
          "default":1,
          "useDefaultIfEmpty":1,
          "pos":1
        },
        {
          "MIGX_id":29,
          "field":"slide_caption",
          "caption":"Slide Caption",
          "description":"Caption at bottom of slide.",
          "description_is_code":"0",
          "inputTV":"slide_caption",
          "inputTVtype":"text",
          "validation":"required",
          "configs":"",
          "restrictive_condition":"",
          "display":"",
          "sourceFrom":"config",
          "sources":"",
          "inputOptionValues":"",
          "default":"",
          "useDefaultIfEmpty":"0",
          "pos":2
        },
        {
          "MIGX_id":30,
          "field":"slide_image",
          "caption":"Image for Slide",
          "description":"Select image for display if an image slide. Will not show for weather slides.",
          "description_is_code":"0",
          "inputTV":"slide_image",
          "inputTVtype":"image",
          "validation":"",
          "configs":"",
          "restrictive_condition":"",
          "display":"",
          "sourceFrom":"config",
          "sources":[
            {
              "MIGX_id":1,
              "context":"",
              "sourceid":""
            }
          ],
          "inputOptionValues":"",
          "default":"",
          "useDefaultIfEmpty":"0",
          "pos":3
        },
        {
          "MIGX_id":31,
          "field":"weather_lat",
          "caption":"Latitude",
          "description":"Latitude of location to retrieve weather forecast",
          "description_is_code":"0",
          "inputTV":"weather_lat",
          "inputTVtype":"",
          "validation":"",
          "configs":"",
          "restrictive_condition":"",
          "display":"",
          "sourceFrom":"config",
          "sources":"",
          "inputOptionValues":"",
          "default":"",
          "useDefaultIfEmpty":"0",
          "pos":4
        },
        {
          "MIGX_id":32,
          "field":"weather_lng",
          "caption":"Longitude",
          "description":"Longitude of location to retrieve weather forecast",
          "description_is_code":"0",
          "inputTV":"weather_lng",
          "inputTVtype":"text",
          "validation":"",
          "configs":"",
          "restrictive_condition":"",
          "display":"",
          "sourceFrom":"config",
          "sources":"",
          "inputOptionValues":"",
          "default":"",
          "useDefaultIfEmpty":"0",
          "pos":5
        },
        {
          "MIGX_id":33,
          "field":"weather_api",
          "caption":"Weather Service API",
          "description":"Dark Sky Weather API Key",
          "description_is_code":"0",
          "inputTV":"weather_api",
          "inputTVtype":"text",
          "validation":"",
          "configs":"",
          "restrictive_condition":"",
          "display":"",
          "sourceFrom":"config",
          "sources":"",
          "inputOptionValues":"",
          "default":"",
          "useDefaultIfEmpty":"0",
          "pos":6
        }
      ],
      "pos":1
    }
  ]

Grid Columns JSON

[
    {
      "MIGX_id":1,
      "header":"Caption",
      "dataIndex":"slide_caption",
      "width":100,
      "sortable":"false",
      "show_in_grid":1,
      "customrenderer":"",
      "renderer":"",
      "clickaction":"",
      "selectorconfig":"",
      "renderchunktpl":"",
      "renderoptions":"",
      "editor":""
    }
  ]

EDIT: I did some digging and it has happened if there is and issue with permissions or mod_security, but I don’t get an error in the error logs like what happened in those threads.

1 Like
2

mod_security will not lead to errors, only on your hoster’s side.

I didn’t think about mod_security at first, but it does cause the problem of not being able to create/save some things like chunks or snippets, and it can be very specific (say, resources snippets templates all save but chunks do not).

It may be useful to contact your hoster and ask if any mod_security rules have been triggered recently, but I don’t know if this behavior is related…its unusual and I would think the problem wouldn’t be making the resource but saving it…unless MIGX automatically tries to save the new slide, which it could

3

Any errors in the browsers’ developer console? Could be a JavaScript error as well as a php (or indeed mod_security) error in an AJAX request.

1 Like
4

While I used the migx cmp to build the json, it turns out it it was the radio button for some reason. I simply switched it to a selectbox input and that fixed it. I didn’t even change the input options. I have no idea why, really no idea. Those options usually work in Tvs just fine.

1 Like
5

Also, using"required" in validation breaks it.

1 Like
6

has there been any updates on this? I’m running into the same issues and have no idea why it’s not working. MIGX is running just fine on other installations of mine.

Thanks

7

Some more infos about your issue?

8

I just switched to selectbox and removed the “required” element in validation and it fixed the problem.

9

With mine, any time I try to open a MIGX window to edit something or create something new, I just get the message “loading” with the wheel next to it. That’s it. I also cannot do anything in MIGX Management and I get this message in my error log.

[2020-02-17 13:37:06] (ERROR @ /<home directory>/core/model/modx/modparser.class.php : 541) Could not find snippet with name e_mail.

10

Just double check that any TVs your referencing in your config are called correctly. i.e. [[+e_mail]] and not [[e_mail]]

The error stipulates that the modx parser is looking for a snippet named e_mail. To test this, create a blank snippet called e_mail and try again.

11

I’m sorry to report that this didn’t work. :frowning:

12

I am getting a 500 server error on this file:
/assets/components/migx/connector.php

13

mod_security doesn’t allow json?

14

It should be. I have other installations on the same server that work fine.

15

Does this mean anything? I grabbed it from the host’s error logs.

[:error] [pid 43781:tid 139966222341888] [client 71.245.180.233:61737]
SoftException in Application.cpp:657:
Directory “/site/directory/assets/components” is writeable by group, referer: http://myurl.com/manager/?a=index&namespace=migx&configs=packagemanager||migxconfigs||setup

16

Ok this is finally resolved. There was an error in the installation files. When I installed 2.7.3 into Bluehost’s server, the permissions for the /assets/ and /assets/components/ directories needed to be set from 0775 to 0755.

Only then would MIGX work properly. I don’t have any idea why this happened.

permission-error
permission-error900×103 17.5 KB