I cannot access anymore Extras>Package Managment, Error log, Manager log, System settings, Manager settings …
It always freezes and the loading wheel spins endlessly.
Some parts are accessible: Media Browser, User management …
I logged out and in again, but this don’t help.
I deleted core>cache completly. Don’t help.
I have other sites with same environment that don’t have this problem.
Please give me some hints on how to fix the problem.
Environment
Modx Revol. 2.8.7-pl, PHP Version 8.0.30, Server-Version: 10.11.9-MariaDB-ubu2204-log - mariadb.org binary distribution, mysqlnd 8.1.29
Browser: tested in Firefox and Chrome
Most likely it’s not the MODX core that causes the issue, but one of the installed extras.
Some things that you could try to identify the reason it fails:
Open the developer tools in the browser → tab “Network” and check what request fails. What is the HTTP status codes? Is it 500? Is there maybe an error message in the response?
Check the MODX error log (core/cache/logs/error.log) and the server PHP error log, to see if something gets added when you try to access one of the manager pages (that fail).
Try to (temporarily) deactivate the plugins (from the installed extras) to see which one causes the error. If you can access the plugins in the manager (tab “Elements” → vertical tab “Plugins”), there is a “Deactivate Plugin” switch that you can toggle. Otherwise use the database table modx_site_plugins → column “disabled” directly (and empty the cache after changing the data in the database table).
I also tried setting AjaxManager “disabled” back to “0” again and cleared the cache.
I found the same problem as before.
So AjaxManager does not work with this site and must remain disabled.
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