Manager Not Logging In

[clutchmarketing]

I recently launched a website on MODX 2.8.6. After updating the DNS to point to the new server, the MODX Manager will not login. When I enter the credentials and then hit ‘Login’, the page refreshes with the login screen and empty username and password fields.

When I tried using the password reset feature, I received the password reset email. But upon clicking on the reset link, the same issue occurs.

I tried going through the install widget to see if that would clear things up but no luck. I also emptied the session table as well, but that also didn’t work.

I didn’t experience this when I was working on the development of the site. It only happened after we pointed the client domain to the new site.

MODX 2.8.6
TYIA

[dejaya]

Have you checked over the paths in your config files after the move?

config.core.php
core/config/config.inc.php
connectors/config.core.php
manager/config.core.php

[clutchmarketing]

Thanks dejaya, I have checked those and they appear to be correct.

[halftrainedharry]

@clutchmarketing

When I enter the credentials and then hit ‘Login’, the page refreshes with the login screen and empty username and password fields.

This is usually a sign that something with the session doesn’t work correctly.
Do you get a cookie back after trying to log in?
Does anything get added to core/cache/logs/error.log when you try to log in?

[clutchmarketing]

Thanks @halftrainedharry No, I don’t see the error.log file in that cache folder.

[clutchmarketing]

It also seems that when I try to login, no cookie is being created in my browser.

[clutchmarketing]

Solved. The system setting session_cookie_domain was set to YES. Removing this resolved the issue.