I don't know exactly when the problem occurs, but it always happens when I want to save a chunk. Then the site crashes :(

Rykoutech · March 11, 2022, 10:34am

I get this error message. If I empty the cache, it still remains, only if I fill it with my backup from the old cache, then it works. After trying to save again, the same error message appears again:

Fatal error : Uncaught Error: Call to a member function makePlaceholders() on null in /homepages/5/d822938938/htdocs/modx/core/components/minishop2/model/minishop2/minishop2.class.php:87 Stack trace: #0 /homepages/5/d822938938/htdocs/modx/core/cache/includes/elements/modsnippet/62.include.cache.php(6): miniShop2->initialize(‘web’) #1 /homepages/5/d822938938/htdocs/modx/core/model/modx/modscript.class.php(76): include(’/homepages/5/d8…’) #2 /homepages/5/d822938938/htdocs/modx/core/model/modx/modparser.class.php(537): modScript->process(NULL) #3 /homepages/5/d822938938/htdocs/modx/core/components/pdotools/model/pdotools/pdoparser.class.php(273): modParser->processTag(Array, false) #4 /homepages/5/d822938938/htdocs/modx/core/model/modx/modparser.class.php(251): pdoParser->processTag(Array, false) #5 /homepages/5/d822938938/htdocs/modx/core/components/pdotools/model/pdotools/pdoparser.class.php(64): modParser->processElementTags(’[[$Produktlink]…’, ‘[[msProducts?\n …’, false, false, ‘[[’, ‘]]’, Array, 9) #6 /homepages/5/ in /homepages/5/d822938938/htdocs/modx/core/components/minishop2/model/minishop2/minishop2.class.php on line 87

halftrainedharry · March 11, 2022, 11:02am

Maybe check if the extra pdoTools is installed correctly or try to reinstall it.

Rykoutech · March 11, 2022, 11:11am

Hey @halftrainedharry
I somehow can’t uninstall the tool
do you know where I can see this on my SFTP access?

halftrainedharry · March 11, 2022, 12:01pm

Maybe check if the files core/components/pdotools/model/pdotools/pdotools.class.php and core/components/pdotools/model/pdotools/pdofetch.class.php exist.

Are there errors in the MODX error log core/cache/logs/error.log with a message like “Problem getting service …”?

Rykoutech · March 14, 2022, 7:51am

Hey Harry,
Thanks very much
in the error report I only get Problem getting service miniShop2, instance of class miniShop2, from path

Rykoutech · March 14, 2022, 9:46am

@halftrainedharry
So, I have now reinstalled PDOTools. Now comes the same error:

Fatal error: Uncaught Error: Call to a member function addTime() on null in /homepages/5/d822938938/htdocs/modx/core/cache/includes/elements/modsnippet/11.include.cache.php:137 Stack trace: #0 /homepages/5/d822938938/htdocs/modx/core/model/modx/modscript.class.php(76): include() #1 /homepages/5/d822938938/htdocs/modx/core/model/modx/modparser.class.php(537): modScript->process(NULL) #2 /homepages/5/d822938938/htdocs/modx/core/components/pdotools/model/pdotools/pdoparser.class.php(273): modParser->processTag(Array, false) #3 /homepages/5/d822938938/htdocs/modx/core/model/modx/modparser.class.php(251): pdoParser->processTag(Array, false) #4 /homepages/5/d822938938/htdocs/modx/core/components/pdotools/model/pdotools/pdoparser.class.php(64): modParser->processElementTags(‘[]’, ‘[[$head? &extra…’, false, false, ‘[[’, ‘]]’, Array, 9) #5 /homepages/5/d822938938/htdocs/modx/core/model/modx/modtemplate.class.php(126): pdoParser->processElementTags(‘[]’, ‘[[$head? &extra…’, false, false, ‘[[’, ‘]]’, Array, 10) #6 /homepages in /homepages/5/d822938938/htdocs/modx/core/cache/includes/elements/modsnippet/11.include.cache.php on line 137

halftrainedharry · March 14, 2022, 9:58am

What snippet is your snippet with the ID = 11?

Somewhere around line 137 in this snippet there is a call to addTime(). On what object is this function called?

Rykoutech · March 14, 2022, 10:17am

The snippet with ID 11 is pdoMenu.
on line 137 is is the call

$pdoMenu->pdoTools->addTime('pdoTools loaded');

halftrainedharry · March 14, 2022, 10:35am

Can you check that the plugin with the name = “pdoTools” exists, that it is active and runs on the event OnMODXInit?

Are there message "Could not load class: … " in the MODX error log?

Rykoutech · March 14, 2022, 10:48am

And in the error log it says here (ERROR @ /homepages/5/d822938938/htdocs/modx/core/xpdo/xpdo.class.php : 644) Could not load class: modC from mysql.modc. several times

Rykoutech · March 14, 2022, 10:56am

And underneath it says repeatedly:
(ERROR @ /homepages/5/d822938938/htdocs/modx/core/xpdo/xpdo.class.php : 762) modC::load() is not a valid static method.

halftrainedharry · March 14, 2022, 11:10am

I think these modC errors are unrelated.
Seems to be a bug when dragging categories around

github.com/modxcms/revolution

Moving categories in elements tab triggers an error.

opened 10:19PM - 19 Feb 19 UTC

theuros

bug area-core

## Bug report ### Summary Draging a category into another category in elemen…ts tab triggers multiple errors: ` [2019-02-19 23:03:42] (ERROR @ /paas/c0022/www/core/xpdo/xpdo.class.php : 1655) Could not load class modC! [2019-02-19 23:03:42] (ERROR @ /paas/c0022/www/core/xpdo/xpdo.class.php : 644) Could not load class: modC from mysql.modc. [2019-02-19 23:03:42] (ERROR @ /paas/c0022/www/core/xpdo/xpdo.class.php : 762) modC::load() is not a valid static method. ` ### Step to reproduce Hard to say. We have a dummy installation with some extras. We noticed this error after upgrading to modx 2.7.1 Some colleagues also have same issue on some sites. I can provide a snapshoot of the problematic cloud if needed. I'm available on slack under "theuros" nickname. I injected snapshoot to another cloud for testing purposes: http://x-test.tend.modxcloud.com Login: demo / demo2019 ### Observed behavior Dragging / moving category in elements tab triggers three different errors multiple times. I noticed that if you create a new user and login with it, that error doesn't trigger first couple of times. ### Environment modx 2.7.1 on modx cloud

The real problem seems to be that pdoFetch can’t be loaded. (But there are no error messages to corroborate this.)

Maybe you can check the values of the system settings pdofetch_class_path and pdotools_class_path, pdoFetch.class and pdoTools.class.

Rykoutech · March 14, 2022, 11:18am

Do you know what default FQN pdoFetch has? The value for me is pdotools.mmlfetch. I don’t think that’s right

halftrainedharry · March 14, 2022, 11:22am

pdoFetch.class = pdotools.pdofetch
pdoTools.class = pdotools.pdotools

Rykoutech · March 14, 2022, 11:25am

Oh… That was the problem…

Rykoutech · March 14, 2022, 11:25am

Thank you so much

system · March 16, 2022, 11:26am

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