Formit does not send emails to the organization's address

1

Good afternoon, formit works and modx sends emails, for example, to simple@gmail.com. But it does not send it to the organization’s mail, for example simple@orgname.by. The organization’s email simple@orgname.by is working, but emails from modx formit do not arrive there .
Where do you need additional nightmares? please tell me

2

Hi Alexandr,
How about DKIM, SPF, DMARC and other email settings for your organization’s email? Please double-check these if everything else has already been checked. Additionally, you can always debug this with SendMail for additional information what’s wrong.

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3

Mate if you can receive the email from the webiste form to gmail and hotmail but your organization email the problem is not Modx, must be the config on the organization emial.
Focus on the emails config like @himurovich recommends.

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4

What those awesome people said ^, and SMTP. If you don’t have MODX configured to send via SMTP that’s going to harm your delivery rates a lot, and especially to the same domain.

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5

Thanks everyone for the replies. It turned out that modx does not send emails to the address where @ is followed by the name of the site. For example, if the site is simple.by, then it will not come to name@simple.by

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@AlexandrZalamay So, this is not true. Otherwise thousands, if not hundreds of thousands of companies would not be able to use MODX to send email with their site’s domain. This is almost certainly related to the security settings at your mail provider or DNS settings (SPF). If you debug with QuickEmail and it shows as sent, it’s working. What we see most often is that the mail server will not accept it if the settings at the domain end are incorrect. Most frequently, it is SPF in that the SPF record is written to reject any email that comes from a server other than the one specified in SPF records—either by IP or A record.

SMTP is by far the best way to send email with MODX because you have drastically improved email deliverability from either your own email server or a third-party ESP such as Mailgun, Postmark, Mailchimp Transactional (formerly Mandrill) and etc.