ERROR in Installation

JstTan · June 17, 2024, 4:48pm

Hi everyone! I am currently trying to set up MODX on a Linux KVM VPS. However, I keep facing this issue below.

halftrainedharry · June 17, 2024, 5:09pm

So did you check the PHP configuration file php.ini?
What’s the value of the setting date.timezone? Is this value valid?

JstTan · June 18, 2024, 3:49am

Hi! I already checked PHP configuration file php.ini and inserted the timezone multiple times, but the error still persisted.

How do I find the value of the setting date.timezone ? And how do I know if the value is valid?

halftrainedharry · June 18, 2024, 7:22am

In your php.ini you should have a line like (for example) this.

; Defines the default timezone used by the date functions
date.timezone ="UTC"

This sets the setting date.timezone to the value UTC.
A list of supported values can be found on the site that is linked in the error message.

MODX does these checks on setup:

github.com

modxcms/revolution/blob/c143a32059b83b5e1a11b1f7f769a3db6ea74d66/setup/index.php#L53-L62


      
          /* make sure date.timezone is set for PHP 5.3.0+ users */
          if (version_compare(MODX_SETUP_PHP_VERSION,'5.3.0') >= 0) {
              $phptz = @ini_get('date.timezone');
              if (empty($phptz)) {
                  date_default_timezone_set('UTC');
              }
              if (!date_default_timezone_get()) {
                  die('<html><head><title></title></head><body><h1>FATAL ERROR: MODX Setup cannot continue.</h1><p>To use PHP 5.3.0+, you must set the date.timezone setting in your php.ini (or have at least UTC in the list of supported timezones). Please do set it to a proper timezone before proceeding. A list can be found <a href="http://us.php.net/manual/en/timezones.php">here</a>.</p></body></html>');
              }
          }

With ini_get(‘date.timezone’) the code reads the value of the date.timezone setting from the php.ini. With date_default_timezone_get the code gets the default timezone and outputs an error if the response is empty.

Maybe run a script like this on your server to see what the values in PHP are:

<?php
echo "date.timezone in php.ini is: " . ini_get('date.timezone') . "<br>";
echo "default timezone is: " . date_default_timezone_get();

JstTan · June 18, 2024, 8:12am

Hi! I managed to get this issue solved, however I am facing another issue again.

halftrainedharry · June 18, 2024, 8:35am

Could not connect to the database server. Check the connection properties and try again.

It looks like the database information you entered (host, login name or password) is incorrect.

rosshaden · July 26, 2024, 2:08am

set the correct timezone in php.ini set