Error: 500 in console when trying to install package

Hello everyone,

I am trying to install some packages on a fresh modx 3.0.4 installation, but for some reason when I click install I get this:

I also get an error 500 in the console of the inspector. Error log isn’t showing anything, I have tried clearing cache and cookies, and the config file is looking normal.

Any help is appreciated

EDIT: This post is resolved. I extracted a new version of modx after deleting this “faulty” one on the server instead of extracting locally and then uploading the files which resolved the issue. My assumption is there was a corrupted file.

Do you mean the MODX error log?

500 errors are usually logged in the server error log (or PHP error log). The exact location of the log file depends on the server configuration. Try to find that file and check for an error message.


Also, what PHP version are you using?

I am using php 8.1 and yes i mean the MODX error log.

I haven’t seen a similar error with MODX 3.0.4 and PHP 8.1.

Were you able to find an error message in the server error log?

If not, maybe check the folder core/packages to see if the transport-packages (ZIP files) were downloaded correctly and have the right file permissions.