Contact form is not working, how to debug this?

1

At first, I tried to make this using AjaxForm but that was not working, after that, I tried without AjaxForm but it’s not working. Just reloading the page.
How can I figure out the issue?

[[!FormIt?
    &hooks=`email,redirect`
    &form=`contact_form`
    &redirectTo=`7`
    &emailSubject=`New Case from`
    &emailTo=`[email protected]`
    &validationErrorMessage=`The form contains errors!`
    &successMessage=`Message sent successfully`
    &validate=`nospam:blank,
        email:email:required`
]] 

[[!+fi.validation_error_message:notempty=`<p>[[!+fi.validation_error_message]]</p>`]]		
<form action="[[~[[*id]]]]" method="post" class="">
    <input type="hidden" name="nospam" value="" />
    
    <div class="consult-form">
        <div class="">
            <input type="text" name="fullname" placeholder="Name*" value="[[!+fi.fullname]]" required>
            <p class="error">[[!fi.error.fullname]]</p>
        </div>
        <div class="">
            <input type="text" name="phone" placeholder="Phone*" value="[[!+fi.phone]]" required>
            <p class="error">[[!fi.error.phone]]</p>
        </div>
        <div class="">
            <input type="email" name="email" placeholder="E-mail*" value="[[!+fi.email]]" required>
            <p class="error">[[!fi.error.email]]</p>
        </div>
        <div class="">
            <input type="text" name="subject" placeholder="Subject" value="[[!+fi.subject]]">
            <p class="error">[[!fi.error.subject]]</p>
        </div>
        <div class="col-span-2">
            <textarea name="message" placeholder="Briefly describe your legal situation*" required>[[!+fi.message]]</textarea>
            <p class="error">[[!fi.error.message]]</p>
        </div>
    </div>
		
    <button name="send" type="submit" class="FormButton FormSubmit"><span>SUBMIT</span></button>
    
    [[+fi.success:is=`1`:then=`
        <div class="alert alert-success">[[+fi.successMessage]]</div>
    `]]
    [[+fi.validation_error:is=`1`:then=`
        <div class="alert alert-danger">[[+fi.validation_error_message]]</div>
    `]]
</form>
2

The only thing I can see that is wrong, is that some of the placeholder are missing the + → [[!fi.error.fullname]] instead of [[!+fi.error.fullname]]. (But this shouldn’t prevent the form from working.)

  • Are there any errors in the MODX error log?
  • Does it redirect if you remove the email hook?
3

I downloaded the log file and it has lots of errors.
How can I solve these?

image
image1890×1069 166 KB

image
image1147×332 10.3 KB

4

Yes, It redirects but the mail doesn’t go.

5

The error in the printscreen you posted can be fixed by changing the “Resource Alias” of either the resource with ID = 80 or ID = 216, as these seem to have the same value.

Try to explicitly set the emailFrom property.

[[!FormIt?
   ...
   &emailFrom=`[email protected]`
]]

If you have a field with name="email", FormIt uses the value of this field as the from address, which usually creates a problem.

6

Still it’s not working.

[[!FormIt?
  &emailTpl=`MyEmailChunk`
  &hooks=`redirect`
  &redirectTo=`7`
  &emailFrom=`[email protected]`
  &emailTo=`[email protected]`
  &validate=`nospam:blank,
      email:email:required`
]]
7

Maybe put the email hook back in.

8

Yes, It works now. Made my day.

1 Like
9

@halftrainedharry

Hi, I need your assistance.

  • I need to send the user email to multiple addresses. I did it like &emailTo=`[email protected],[email protected] and it’s working. I don’t know whether it’s the correct way or not

  • Besides, the user/visitor will receive a confirmation email that the administrator got his mail and will contact him soon.
    For example:

    image
    image1354×821 112 KB

10

Yes, that’s the correct way. There exist also other properties that you could use like emailBCC or emailCC.
Take a look a the documentation:

https://docs.modx.com/current/en/extras/formit/formit.hooks/email

There is the “FormItAutoResponder” hook for that:

https://docs.modx.com/current/en/extras/formit/formit.hooks/formitautoresponder

11

Thanks a ton, brother. :green_heart: