Upgrading from 2.6.5 with upgradeMODX "error requesting page"

Support
1

Summary

Attempting to upgrade from 2.6.5 with upgradeMODX extra and receive this error:
Error requesting page /assets/components/upgrademodx/connector.php?action=downloadfiles&props%5Bugm_setup_url%5D=https%3A%2F%2Fwww.camelbackcastle.com%2Fsetup%2Findex.php&version=modx-2.7.0-pl.zip&_=1598834872356

It seems to continue downloading, at least the download bar moves across but stops about 1/4 the way.

Environment

Hosted with LiquidWeb
Apache, PHP 7.0
mysql Ver 15.1 Distrib 10.1.46-MariaDB, for Linux (x86_64) using readline 5.1

2

Does that file exist?

If so, you might have a problem with the permissions on that file. If not, you might try re-installing UGM, or if that fails, removing it, re-downloading, and re-installing it.

There are some known problems with PHP 7.0, so you might try upgrading that.

3

Hi Bob,

Yes the file exists. Permissions were 644, even tried 777 and same error.

I removed upgradeMODX and reinstalled, same error again.

When reinstalling I did get a bunch of weird notifications, see below. Not sure if this is part of the problem?

Console running…

Attempting to install package with signature: upgrademodx-2.1.2-pl
Package found…now preparing to install.
Grabbing package workspace…
Workspace environment initiated, now installing package…
Skipping vehicle object of class modSystemSetting (data object exists and cannot be upgraded); criteria: Array ( [key] => ugm_verbose )
Skipping vehicle object of class modSystemSetting (data object exists and cannot be upgraded); criteria: Array ( [key] => ugm_versionlist_api_url )
Skipping vehicle object of class modSystemSetting (data object exists and cannot be upgraded); criteria: Array ( [key] => ugm_temp_dir )
Skipping vehicle object of class modSystemSetting (data object exists and cannot be upgraded); criteria: Array ( [key] => ugm_cert_path )
Skipping vehicle object of class modSystemSetting (data object exists and cannot be upgraded); criteria: Array ( [key] => ugm_file_version )
Skipping vehicle object of class modSystemSetting (data object exists and cannot be upgraded); criteria: Array ( [key] => ugm_force_pcl_zip )
Skipping vehicle object of class modSystemSetting (data object exists and cannot be upgraded); criteria: Array ( [key] => ugm_modx_timeout )
Skipping vehicle object of class modSystemSetting (data object exists and cannot be upgraded); criteria: Array ( [key] => ugm_ssl_verify_peer )
Skipping vehicle object of class modSystemSetting (data object exists and cannot be upgraded); criteria: Array ( [key] => ugm_language )
Skipping vehicle object of class modSystemSetting (data object exists and cannot be upgraded); criteria: Array ( [key] => ugm_pl_only )
Skipping vehicle object of class modSystemSetting (data object exists and cannot be upgraded); criteria: Array ( [key] => ugm_github_username )
Skipping vehicle object of class modSystemSetting (data object exists and cannot be upgraded); criteria: Array ( [key] => ugm_github_token )
Skipping vehicle object of class modSystemSetting (data object exists and cannot be upgraded); criteria: Array ( [key] => ugm_github_timeout )
Skipping vehicle object of class modSystemSetting (data object exists and cannot be upgraded); criteria: Array ( [key] => ugm_versions_to_show )
Skipping vehicle object of class modSystemSetting (data object exists and cannot be upgraded); criteria: Array ( [key] => ugm_groups )
Skipping vehicle object of class modSystemSetting (data object exists and cannot be upgraded); criteria: Array ( [key] => ugm_interval )
Skipping vehicle object of class modSystemSetting (data object exists and cannot be upgraded); criteria: Array ( [key] => ugm_last_check )
Skipping vehicle object of class modSystemSetting (data object exists and cannot be upgraded); criteria: Array ( [key] => ugm_latest_version )
Skipping vehicle object of class modSystemSetting (data object exists and cannot be upgraded); criteria: Array ( [key] => ugm_hide_when_no_upgrade )
Skipping vehicle object of class modSystemSetting (data object exists and cannot be upgraded); criteria: Array ( [key] => ugm_version_list_path )
Successfully installed package upgrademodx-2.1.2-pl

4

Upgraded php to 7.1 also, no luck.

5

I appreciate the help. I ended up just scraping the site and making it a static html site, then removed MODX for now.

6

Sorry I couldn’t be more help.

For future reference and others reading this, those errors are normal. It’s just saying that those System Settings already exist.