# Login-Extra not working on "Safari-Engine" on Modx 3

**URL:** <https://community.modx.com/t/login-extra-not-working-on-safari-engine-on-modx-3/6537>\
**Category:** Extras\
**Tags:** login\
**Created:** [March 16, 2023, 9:55am UTC](https://community.modx.com/t/login-extra-not-working-on-safari-engine-on-modx-3/6537 "2023-03-16T09:55:21Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![mr.tobe](https://community.modx.com/user_avatar/community.modx.com/mr.tobe/32/2724_2.png) [@mr.tobe](https://community.modx.com/u/mr.tobe)\
**Post date:** [March 16, 2023, 9:55am UTC](https://community.modx.com/t/login-extra-not-working-on-safari-engine-on-modx-3/6537/1 "2023-03-16T09:55:21Z")

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In a new project with a fresh Modx 3 installation, the extra login does not work under Mac/Ipad/Iphone and co.  
I don’t have any log entries or error messages, I just get the blank login form.  
On Win/Linux browsers it works as usual.

I have other projects on the same server with Modx2 and the same version of login extra.  
There this extra works under “Apple” as it should.

Do you have any ideas?  
I reported this as issues in Git but haven’t gotten any reply or dialog yet. That’s why I’m writing here again in the forum.

> <https://github.com/modxcms/Login/issues/183>
>
> In a new project with a fresh Modx 3 installation, the extra login does not work… under Mac/Ipad/Iphone and co. 
> I don't have any log entries or error messages, I just get the blank login form.
> On Win/Linux browsers it works as usual. 
> 
> I have other projects on the same server with Modx2 and the same version of login extra. 
> There this extra works under Apple as it should.

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**Author:** ![joshualuckers](https://community.modx.com/user_avatar/community.modx.com/joshualuckers/32/4244_2.png) [@joshualuckers](https://community.modx.com/u/joshualuckers)\
**Post date:** [March 16, 2023, 10:03am UTC](https://community.modx.com/t/login-extra-not-working-on-safari-engine-on-modx-3/6537/2 "2023-03-16T10:03:57Z")

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What browser did you use on your Mac? Maybe it’s a cookie setting that prevents you from logging in?

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**Author:** ![mr.tobe](https://community.modx.com/user_avatar/community.modx.com/mr.tobe/32/2724_2.png) [@mr.tobe](https://community.modx.com/u/mr.tobe)\
**Post date:** [March 16, 2023, 10:16am UTC](https://community.modx.com/t/login-extra-not-working-on-safari-engine-on-modx-3/6537/3 "2023-03-16T10:16:49Z")

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Everything is standard, Safari, Chrome and Firefox for IOS. I didn’t notice it at first either, because the page on the Ipad worked like that. I was only registered with my cell phone (android) and Win-PC in the internal area. But then complaints came from users with iphone and ipad. I then tested it with my devices and was able to reproduce it on other MODX installations.

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**Author:** ![mr.tobe](https://community.modx.com/user_avatar/community.modx.com/mr.tobe/32/2724_2.png) [@mr.tobe](https://community.modx.com/u/mr.tobe)\
**Post date:** [March 16, 2023, 10:18am UTC](https://community.modx.com/t/login-extra-not-working-on-safari-engine-on-modx-3/6537/4 "2023-03-16T10:18:39Z")

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Just to be sure, I ran a quick test again. I tested it on IpadOS 16.2, with Safari. All settings reset. Brought no change, Modx is also on the latest version 3.03.

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**Author:** ![dejaya](https://community.modx.com/user_avatar/community.modx.com/dejaya/32/94_2.png) [@dejaya](https://community.modx.com/u/dejaya)\
**Post date:** [March 16, 2023, 12:55pm UTC](https://community.modx.com/t/login-extra-not-working-on-safari-engine-on-modx-3/6537/5 "2023-03-16T12:55:22Z")

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I don’t have Apple devices to test on - but when I test one of my MODX 3.0.3-pl sites with a Login form on Browserstack [iphone 14 pro and iphone 14 - safari and chrome] - I can see the form OK.

Are you able to share a link to the page in question? Or share your markup for the form?

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**Author:** ![mr.tobe](https://community.modx.com/user_avatar/community.modx.com/mr.tobe/32/2724_2.png) [@mr.tobe](https://community.modx.com/u/mr.tobe)\
**Post date:** [March 16, 2023, 1:22pm UTC](https://community.modx.com/t/login-extra-not-working-on-safari-engine-on-modx-3/6537/6 "2023-03-16T13:22:35Z")

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Ok, let me see what I can do. Unfortunately, emulating IOS/Safari is not enough. You need the engine to reproduce the behavior.

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**Author:** ![mr.tobe](https://community.modx.com/user_avatar/community.modx.com/mr.tobe/32/2724_2.png) [@mr.tobe](https://community.modx.com/u/mr.tobe)\
**Post date:** [March 16, 2023, 3:11pm UTC](https://community.modx.com/t/login-extra-not-working-on-safari-engine-on-modx-3/6537/7 "2023-03-16T15:11:54Z")

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In order to be able to test, I quickly duplicated the project and took out the content.

[https://modx3.carra.de/index.php?id=12](https://modx3.carra.de/index.php?id=12)

with the user:  
test  
test123!

you can now test it yourself with your devices.

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<div class="post-metadata">

**Author:** ![mr.tobe](https://community.modx.com/user_avatar/community.modx.com/mr.tobe/32/2724_2.png) [@mr.tobe](https://community.modx.com/u/mr.tobe)\
**Post date:** [March 16, 2023, 3:28pm UTC](https://community.modx.com/t/login-extra-not-working-on-safari-engine-on-modx-3/6537/8 "2023-03-16T15:28:13Z")

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[https://modx3.carra.de/index.php?id=13](https://modx3.carra.de/index.php?id=13)

I also created a blank page with only the login snippet. Without template or other scripts.

as you will see it works fine under win&android but not under the bitten apple.  
And as already described above, no entries or anything like that in the logs.

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**Author:** ![halftrainedharry](https://community.modx.com/user_avatar/community.modx.com/halftrainedharry/32/1063_2.png) [@halftrainedharry](https://community.modx.com/u/halftrainedharry)\
**Post date:** [March 16, 2023, 4:42pm UTC](https://community.modx.com/t/login-extra-not-working-on-safari-engine-on-modx-3/6537/9 "2023-03-16T16:42:04Z")

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Can you log in to the _manager_ from an Apple device on your system?

* * *

The _Login_ extra runs on the server. I doubt anything with this extra creates the problem. Maybe your browser doesn’t accept the cookie from your site.

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**Author:** ![mr.tobe](https://community.modx.com/user_avatar/community.modx.com/mr.tobe/32/2724_2.png) [@mr.tobe](https://community.modx.com/u/mr.tobe)\
**Post date:** [March 16, 2023, 7:54pm UTC](https://community.modx.com/t/login-extra-not-working-on-safari-engine-on-modx-3/6537/10 "2023-03-16T19:54:35Z")

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Yes, i can. No problemos to login in the manager with my Ipad.

> [@halftrainedharry](#):
>
> The _Login_ extra runs on the server. I doubt anything with this extra creates the problem. Maybe your browser doesn’t accept the cookie from your site.

Same server, Modx v2x login works great but Modx v3 doesn’t. Also updateing this v2x to v3… login just working with win and android…

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<div class="post-metadata">

**Author:** ![halftrainedharry](https://community.modx.com/user_avatar/community.modx.com/halftrainedharry/32/1063_2.png) [@halftrainedharry](https://community.modx.com/u/halftrainedharry)\
**Post date:** [March 16, 2023, 8:17pm UTC](https://community.modx.com/t/login-extra-not-working-on-safari-engine-on-modx-3/6537/11 "2023-03-16T20:17:10Z")

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> [@mr.tobe](#):
>
> No problemos to login in the manager with my Ipad.

This is still very weird. The same MODX processor that is used to log in to the manager is also used by the _Login_ snippet.

* * *

Also, if there was a general problem with MODX 3 and the _Login_ extra, why are you the only one experiencing it? Your Github issue is almost 4 months old, MODX 3 has been released for some time now and the _Login_ extra is widely used on MODX sites.

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<div class="post-metadata">

**Author:** ![mr.tobe](https://community.modx.com/user_avatar/community.modx.com/mr.tobe/32/2724_2.png) [@mr.tobe](https://community.modx.com/u/mr.tobe)\
**Post date:** [March 17, 2023, 1:33am UTC](https://community.modx.com/t/login-extra-not-working-on-safari-engine-on-modx-3/6537/12 "2023-03-17T01:33:57Z")

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Yep, that was the reason I posted on the forum. It also surprises me that it only affects several Modx installations for me.

> [@halftrainedharry](#):
>
> Also, if there was a general problem with MODX 3 and the _Login_ extra, why are you the only one experiencing it? Your Github issue is almost 4 months old, MODX 3 has been released for some time now and the _Login_ extra is widely used on MODX sites.

Or very few users use the combination IOS and a modx page with login…

I had already considered whether this problem would occur with another plugin in combination.

If anyone has a brilliant idea, or if we should take a look at the manager, I can make that possible.

I’m open to suggestions.

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**Author:** ![elizabeth](https://community.modx.com/user_avatar/community.modx.com/elizabeth/32/3_2.png) [@elizabeth](https://community.modx.com/u/elizabeth)\
**Post date:** [March 17, 2023, 1:52am UTC](https://community.modx.com/t/login-extra-not-working-on-safari-engine-on-modx-3/6537/13 "2023-03-17T01:52:21Z")

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I use exclusively macOS and iOS and have not run into Login extras issues on any sites, yet. I’d suggest building the smallest possible site that reproduces the issue so that you can upload it to the bug and others can take a look at it.

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**Author:** ![mr.tobe](https://community.modx.com/user_avatar/community.modx.com/mr.tobe/32/2724_2.png) [@mr.tobe](https://community.modx.com/u/mr.tobe)\
**Post date:** [March 17, 2023, 2:06am UTC](https://community.modx.com/t/login-extra-not-working-on-safari-engine-on-modx-3/6537/14 "2023-03-17T02:06:46Z")

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Links and test users can be found above… feel free to try it with your devices. Is a basic installation (with widely used plugins, as: Articles, Formit, getResources, Login, MIGX, pdoTools, TinyMCE, … nothing special) one with a basic Foundation Zurb Template and the other is a blank page with no content only with the login snippet.

> [@mr.tobe](#):
>
> [https://modx3.carra.de/index.php?id=12](https://modx3.carra.de/index.php?id=12)
> 
> with the user:  
> test  
> test123!
> 
> you can now test it yourself with your devices.

> [@mr.tobe](#):
>
> [https://modx3.carra.de/index.php?id=13](https://modx3.carra.de/index.php?id=13)

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<div class="post-metadata">

**Author:** ![elizabeth](https://community.modx.com/user_avatar/community.modx.com/elizabeth/32/3_2.png) [@elizabeth](https://community.modx.com/u/elizabeth)\
**Post date:** [March 17, 2023, 2:31am UTC](https://community.modx.com/t/login-extra-not-working-on-safari-engine-on-modx-3/6537/15 "2023-03-17T02:31:35Z")

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The thing is that site is a fully fledged site, my recommendation is that you start from a blank site and keep adding code until you reproduce the same issue. That way you can distribute it widely to everyone. It’s a standard practice of debugging.

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**Author:** ![joshualuckers](https://community.modx.com/user_avatar/community.modx.com/joshualuckers/32/4244_2.png) [@joshualuckers](https://community.modx.com/u/joshualuckers)\
**Post date:** [March 17, 2023, 8:33am UTC](https://community.modx.com/t/login-extra-not-working-on-safari-engine-on-modx-3/6537/16 "2023-03-17T08:33:03Z")

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I can reproduce the issue on the site provided. With Safari I’m unable to log in, but in Chrome it works fine.

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**Author:** ![vibedesign](https://community.modx.com/user_avatar/community.modx.com/vibedesign/32/741_2.png) [@vibedesign](https://community.modx.com/u/vibedesign)\
**Post date:** [March 17, 2023, 9:05am UTC](https://community.modx.com/t/login-extra-not-working-on-safari-engine-on-modx-3/6537/17 "2023-03-17T09:05:11Z")

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Same for me here: Chrome and Firefox work, Safari is a no.

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<div class="post-metadata">

**Author:** ![dejaya](https://community.modx.com/user_avatar/community.modx.com/dejaya/32/94_2.png) [@dejaya](https://community.modx.com/u/dejaya)\
**Post date:** [March 17, 2023, 9:29am UTC](https://community.modx.com/t/login-extra-not-working-on-safari-engine-on-modx-3/6537/19 "2023-03-17T09:29:36Z")

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It might be useful to see what the difference is between the markup of the page from each browser.

You could maybe grab a View Source of each and check for differences [here](https://www.diffchecker.com/).

Also - there are a lot of javascript sources loaded on the page - it might be worth testing without these loading - just to rule them out.

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<div class="post-metadata">

**Author:** ![mr.tobe](https://community.modx.com/user_avatar/community.modx.com/mr.tobe/32/2724_2.png) [@mr.tobe](https://community.modx.com/u/mr.tobe)\
**Post date:** [March 17, 2023, 10:00am UTC](https://community.modx.com/t/login-extra-not-working-on-safari-engine-on-modx-3/6537/20 "2023-03-17T10:00:46Z")

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hey u can try the blank site, there are no javascript sources loaded…

> [@mr.tobe](#):
>
> [https://modx3.carra.de/index.php?id=13](https://modx3.carra.de/index.php?id=13)
> 
> I also created a blank page with only the login snippet. Without template or other scripts.

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<div class="post-metadata">

**Author:** ![dejaya](https://community.modx.com/user_avatar/community.modx.com/dejaya/32/94_2.png) [@dejaya](https://community.modx.com/u/dejaya)\
**Post date:** [March 17, 2023, 10:12am UTC](https://community.modx.com/t/login-extra-not-working-on-safari-engine-on-modx-3/6537/21 "2023-03-17T10:12:46Z")

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Apologies @mr.tobe - I missed that.

So, if you visit the link at [https://modx3.carra.de/index.php?id=13](https://modx3.carra.de/index.php?id=13) on one of the problem devices - and the form doesn’t show - is there anything visible in View Source?

[Next page](https://community.modx.com/t/login-extra-not-working-on-safari-engine-on-modx-3/6537.md?page=2)
