Background Images not showing

Support
1

Hello

Can anyone advise on the following please?

We inherited the site a few years ago and are still new to MODX so apologies for the lack of knowledge.

We have an issue with background images not showing on two of our pages:

https://edgarhouse.co.uk/find-us

https://edgarhouse.co.uk/availability-and-booking/

We are also unable to find where to edit the links in the footer.

Any help appreciated.

We are using MODX Revolution 2.7.0-pl

2

For what it’s worth, each MODX site is uniquely built, meaning nobody here will know exactly what your site looks like in the back-end and all we can do is guess.

–

The working gallery on “your room” seems to request a separate URL that contains the slides to load. That URL on the availability and booking page (https://edgarhouse.co.uk/availability-and-booking/gallery-opts.js) returns a 404 error. I’m guessing there may be nested resources in your tree that hold the dynamic gallery, but the one for booking is no longer available? Unpublished, or moved perhaps?

On the contact page it loads https://edgarhouse.co.uk/gallery-opts.js (not nested, unlike the others) which returns a couple of slides successfully, but I don’t see why that isn’t showing up at a quick glance.

The gallery script seems custom (based on supersized) so that might need debugging to figure out what’s going on.

–

As for the footer links.

Typically there’s a “footer” chunk (under elements > chunks, or use the search) that contains the footer, and would include your footer links. If there’s no footer chunks, look at the template and follow the tags there to see where it may have been hidden.

It’s also possible for footer links to be stored in settings (system > system settings), client config (extras > configuration), or on some sort of meta resource or the homepage with a bunch of TVs.

3

Hello Mark

Thanks very much for your reply, I appreciate it.

I think the site used to have many more pages and features and has been stripped back to what it is now.
A lot of the unused stuff though is still in the backend of the site.

I think I may need to get a MODX expert to look at it. Does the forum recommend any?

I found the footer chunk but not sure where the menu is. I have shown the content below.

Thanks again for taking the time to reply.

	<footer class="container clearfix">

                <section id="site-footer-left">
		<nav class="clearfix">
                            [[!Wayfinder? &startId=`1` &level=`1` &excludeDocs=`1`]]
		</nav>

                    <p class="addressData address" itemscope itemtype="http://schema.org/Restaurant"> 
                        <span itemprop="name">Edgar House</span> &nbsp;|&nbsp; <span class="address" itemprop="address" itemscope itemtype="http://schema.org/PostalAddress"><span itemprop="streetAddress">22&nbsp;City&nbsp;Walls</span> &nbsp;|&nbsp; <span itemprop="addressLocality">Chester</span> &nbsp;|&nbsp; <span itemprop="addressRegion">Cheshire</span> <span itemprop="postalCode">CH1&nbsp;1SB</span></span> &nbsp;|&nbsp; t:&nbsp;<span itemprop="telephone">01244 310 147</span> &nbsp;|&nbsp; e:&nbsp;<a href="mailto:hello@edgarhouse.co.uk" itemprop="email">hello@edgarhouse.co.uk</a>
                    </p>
                </section>
                <section id="site-footer-right">
                    <div class="social-links">
                        <!--a href="http://www.theaa.com/bed-and-breakfasts/chester-edgar-house-2543736" target="_blank" title="AA 5 Gold Star Award"><img src="assets/img/a/aa-icon.jpg" /></a-->
                        <a href="http://www.tripadvisor.co.uk/Hotel_Review-g186233-d3960977-Reviews-Edgar_House-Chester_Cheshire_England.html" target="_blank" title="Read our reviews on Tripadvisor"><img src="assets/img/a/tripadvisor-icon.png" /></a>
                    </div>
                    </section>
	</footer>
	
</section>
4

Looks like that menu is getting generated by Wayfinder. &startId=`1` says it’s getting the child resources of resource 1 (usually that’s the homepage), &level=`1` says it’ll only list one level deep, and &excludeDocs=`1` means it’ll skip resource 1 itself.

So to adjust that menu, you’ll need to adjust the child resources of resource 1.

Well… I happen to offer Premium MODX Support through my company, modmore. :wink: That’s primarily meant as an ongoing support subscriptions for agencies, but I can also help with one-off issues. One-off issues have a higher rate than the subscription as well as a 30-minute minimum per issue. Could fit you in over the next few days if you’d like - please email support@modmore.com if so.

Could also help you upgrade the site to 2.8 if you need help with that, I would strongly recommend keeping MODX up to date.

As for others offering support, the MODX Professionals listings would be a good start: https://modx.com/professionals/ There might be someone local to you available to help as well.